About us
About EWASCO
Our company
Embu water and Sanitation Company Limited
18Years’ Providing water in Embu county
Our Core Values
CUSTOMER FOCUS
Our customers are the reason for existence and success. We shall always pursue the highest standards in all that we do in order to provide quality services that exceed customer expectations.
INTEGRITY
We uphold honesty, fairness, transparency and shall be accountable for our decisions and actions.
ENVIRONMENTAL STEWARDSHIP
We care for the environment and shall pursue conservation and sustainable practices.
INNOVATIVENESS
We are a learning organization that embraces creativity and innovativeness for the best outcomes.
TEAMWORK
We work as a team and collaborate with all stakeholders in the realization of our mandate.
Embu Water and Sanitation Company (EWASCO) was incorporated as a private company limited by ordinary share capital by Embu Municipal Council in March 2003. The Company became operational in March 2005 and the financial operations of the Company were separated from those of the Municipal Council in July 2005. The company is wholly owned by the Embu County Government (ECG). The Company’s mandate is to provide water and sanitation services within Embu County serving four constituencies namely Manyatta, Runyenjes, Mbeere South and Mbeere North.As a Water Service Provider (WSP), EWASCO operates under a service provision license and in line with the Water Act, 2016, the company operations fall under the Tana Water Works Development Agency (TWWDA). EWASCO’s area of jurisdiction covers about 2025 km2 with an estimated population of 302,275 people in 2020 as per projections based on 2019 population census.EWASCO has two main water sources: Rupingazi and Thuci intake works for the Kanyuambora supply.The Company relies on gravitational flow for water distribution.
EWASCO has a Board of Directors which is responsible for overall leadership through provision of oversight and policy guidance. The board has the responsibility of establishing and maintaining full and effective control over the strategic, financial and operational direction of the company as well as ensuring compliance to policies and procedures.
EWASCO has a Board of Directors which is responsible for overall leadership through provision of oversight and policy guidance. The board has the responsibility of establishing and maintaining full and effective control over the strategic, financial and operational direction of the company as well as ensuring compliance to policies and procedures.
Vision
Safe, sustainable water and effective sanitation services to our customers
Mission
To provide quality, reliable, and affordable water and sanitation services through environmentally friendly technologies
Book1.csv
| Water charges | ||
|---|---|---|
| CUSTOMER CATEGORY | CONSUMPTION BLOCK IN m3 | KSH |
| Domestic Use | 6-Jan | 46 |
| 20-Jul | 62 | |
| 21 - 50 | 72 | |
| 51 - 100 | 82 | |
| 101 - 300 | 98 | |
| >Above 300 | 134 | |
| Commercial/Industrial & Government Institutions | Jan-50 | 72 |
| 51 - 100 | 82 | |
| 101 - 300 | 98 | |
| >Above 300 | 134 | |
| Public Schools, Universities & Colleges | 1 - 600 | 51 |
| >Above 1,200 | 93 | |
| Standpipes/Kiosks | PER m3 | 35 |
| Sewerage Charges | ||
| CUSTOMER CATEGORY | KSH | |
| Sewer Connection-Residential/Domestic | 5,000.00 | |
| Sewer Connection- Commercial, Government, Schools, Universities & Colleges. | 7,500.00 | |
| Sewer Connection- Industrial | 1,500.00 | |
| Private Sewer Unblocking | 2,500.00 | |
| Leak Detection Services | 1,000.00 | |
| Sewer Reconnection Fee | 15,000.00 | |
| Illegal Sewer Connection- Commercial, Industry, Construction | 100,000.00 | |
| Illegal Sewer Connection-Domestic, Government, Schools, Universities & Colleges | 30,000.00 | |
| Water bowser services | ||
| Exhauster services | ||
| Company exhauster- KShs 5,000.00 for other customers and KShs 4,000.00 for informal settlements. | ||
| Discharge of trade effluent services- KShs 15,000.00 per truck per month. | ||
| Water Deposits | ||
| Connection Type | Approved Tariff (KShs) | |
| Domestic | 2,500.00 | |
| Retail shops less than 10 m3 | 3,000.00 | |
| Retail shops more than 10 m3 | 3,500.00 | |
| Bar, restaurants less than 15 m3 | 4,000.00 | |
| Bar, restaurants more than 15 m3 | 6,000.00 | |
| Health centres less than 150 m3 | 12,000.00 | |
| Schools and other institutions with more than 200 m3 | 20,000.00 | |
| Schools less than 200 m3 | 10,000.00 | |
| Minor construction sites more than 200 m3 | 15,000.00 | |
| Major construction sites more than 300 m3 | 50,000.00 | |
| Light industries less than 200 m3 | 30,000.00 | |
| Medium industrial between 200 m3 and300 m3 | 50,000.00 | |
| Heavy industries more than 300 m3 | 100,000.00 | |
| Water Kiosks | 5,000.00 | |
| Customers with only sewer connection to be charged a deposit equivalent to water connection | ||
| Other Charges | Approved Tariff (KShs) | |
| Sale of water Per M3 at bowsing point (own tanker) | 80 | |
| Replacement of stolen or damaged meters | 100% of the market cost of the meter | |
| Meter testing on request | 500 | |
| Sewer Connection- Residential/ Domestic | 5,000.00 | |
| Sewer Connection- Commercial, Government, schools, Universities and Colleges | 7,500.00 | |
| Sewer Connection- Industrial | 15,000.00 | |
| Private sewer unblocking | 2,500.00 | |
| Leak detection services | 1,000.00 | |
| Sewer Reconnection fee | 15,000.00 | |
| Statement of account fees | 200 | |
| For cutting off the supply at the request of the consumer | 200 | |
| For turning on the supply otherwise than in respect of a first connection | 200 | |
| Exhauster Services (Company Exhauster) | 5,000 for other customers and 4,000 for informal settlements | |
| Penalties | ||
| Penalty Description | Approved Tariff (Ksh) | |
| Illegal water connection, -Commercial, Industry, Construction (Fraud) | 100,000.00 plus estimated consumption during the period of the illegality | |
| Overcharging (fraud) at water kiosk | 15,000.00 | |
| Illegal sewer connection- Commercial, Industry, Construction | 100,000.00 | |
| Illegal sewer connection- Domestic, Government, schools, Universities & Colleges | 30,000.00 | |
| Self-reconnection after cut off for non-payment | 5,000.00 and billing to be backdated from date of cut off | |
| Surcharge for tampering with meters (this to include meter removal, reversing of meter etc) | 5,000.00 | |
| Surcharge for direct suction of water from the supply line using a pump | 10,000.00 | |
